GENERAL TERMS AND CONDITIONS

Effective date: 15 October 2026

These General Terms and Conditions govern access to and use of betterhealthylife.eu and the purchase and use of Better Healthy Life memberships, digital workout content, and related digital services.

Please read these Terms carefully before creating an account, starting a free trial, purchasing a Membership, or using Membership Content.

By submitting an order and accepting these Terms where required during checkout, the User enters into a contract with BETTER HEALTHY LIFE Ltd. under the conditions described below.

Nothing in these Terms excludes, restricts, or limits any mandatory consumer right that cannot lawfully be excluded or restricted.

I. SERVICE PROVIDER

The Website and the Better Healthy Life service are operated by:

BETTER HEALTHY LIFE Ltd.

UIC: 207335971

Registered office and management address:
Republic of Bulgaria, 1592 Sofia, Iskar District, Druzhba Residential Complex, Block 168, Entrance A, Floor 4, Apartment 12

Customer support email:
[email protected]

Customer support telephone:
+359 888 889 164

BETTER HEALTHY LIFE Ltd. is registered in the Commercial Register of the Registry Agency of the Republic of Bulgaria.

II. SCOPE OF THE SERVICE

Better Healthy Life provides digital fitness content and related online services, including:

• bodyweight workout programs;
• workout videos;
• Beginner, Intermediate, and Advanced training content;
• ABS, Legs & Butt, Full Body, and other workout categories;
• exercise guidance;
• fitness and educational articles;
• Member Account functionality; and
• other digital content and features made available through the Website.

Membership Content is provided primarily through online access and streaming.

Unless expressly stated otherwise, a Membership does not transfer ownership of any workout video, file, program, or other Membership Content to the User.

Membership access is provided for personal and non-commercial use only.

III. DEFINITIONS

For the purposes of these Terms:

“BHL”, “Better Healthy Life”, “we”, “us”, “our”, “Supplier”, or “Provider” means BETTER HEALTHY LIFE Ltd.

“Website”, “Site”, or “Platform” means betterhealthylife.eu and the digital services provided through it.

“User” means any person accessing or using the Website.

“Consumer” means a natural person acting for purposes outside that person’s trade, business, craft, or profession.

“Member” means a User with an active Better Healthy Life Membership or Free Trial.

“Account” or “User Account” means the personal account used to access Membership services.

“Membership” means a subscription-based right to access the BHL digital Membership service during the applicable Membership period.

“Monthly Membership” means a Membership billed on a recurring monthly basis.

“Annual Membership” means a Membership billed for a 12-month period and renewed annually unless cancelled.

“Free Trial” means an introductory period during which an eligible User receives Membership access before the first recurring Membership charge.

“Membership Content” means workout videos, programs, exercise materials, text, graphics, training information, and other digital content made available to Members.

“Billing Period” means the applicable monthly or annual period for which Membership access is provided.

“Renewal Date” means the date on which the next recurring Membership charge is scheduled.

“Device” means a computer, smartphone, tablet, smart device, or other compatible device used to access BHL.

“Payment Provider” means a third-party payment processor made available through the Website.

“Order” means a request submitted by the User through the Website to purchase or start a Membership or another paid service.

IV. ELIGIBILITY

Better Healthy Life Membership is intended for persons who are 18 years of age or older.

By purchasing or using a Membership, the User confirms that the User is at least 18 years old and legally capable of entering into the contract.

Better Healthy Life may refuse, restrict, or terminate access where there are reasonable grounds to believe that eligibility requirements have not been met, subject to applicable law.

V. ACCOUNT REGISTRATION

A User Account is required to purchase and use a Membership.

An Account may be created during checkout or through the My Account area.

The User must provide accurate, current, and complete information.

The User is responsible for:

• maintaining the confidentiality of Account credentials;
• protecting the Account password;
• maintaining a valid email address;
• keeping payment and contact information current;
• activity performed through the Account; and
• notifying Better Healthy Life promptly if unauthorized access is suspected.

An individual Membership is personal and may not be sold, transferred, rented, or shared with another person.

VI. MEMBERSHIP PLANS

Better Healthy Life may offer:

Monthly Membership

A recurring Membership billed once per monthly Billing Period.

Annual Membership

A recurring Membership purchased and billed for a 12-month Membership period.

The current price, Billing Period, Free Trial, renewal conditions, Membership features, and any other material conditions are displayed before the Order is submitted.

Prices published on the Membership page or at checkout at the time of purchase form part of the Membership offer.

Better Healthy Life may introduce additional Membership options in the future. Any additional plan will be governed by the specific conditions disclosed before purchase together with these Terms.

VII. 7-DAY FREE TRIAL

Where expressly offered, an eligible Membership begins with a 7-day Free Trial.

The Membership contract begins when the Order is accepted and the Free Trial is activated.

The User may be required to provide a valid Payment Method when starting the Free Trial.

Before the User starts the Free Trial, Better Healthy Life will clearly disclose:

• the length of the Free Trial;
• the Membership selected;
• the price that will be charged after the Free Trial;
• whether billing will be monthly or annual;
• that the Membership will renew automatically unless cancelled; and
• how the User can cancel.

Unless the User cancels before the end of the Free Trial, the selected Payment Method will automatically be charged the applicable Membership price when the Free Trial ends.

A User who cancels during the Free Trial will not be charged the first recurring Membership fee.

Unless otherwise stated at the time of cancellation, access may continue until the scheduled end of the Free Trial.

The BHL 7-day Free Trial is a commercial benefit and is separate from any statutory right of withdrawal that may apply under consumer law.

Where applicable law provides a statutory withdrawal period, that statutory period is calculated according to applicable law and does not automatically restart when the Free Trial converts into a paid Membership.

VIII. CONTRACT FORMATION AND CHECKOUT

Before the User submits an Order, Better Healthy Life will provide the information required by applicable law in a clear and understandable manner, including, where applicable:

• the main characteristics of the Membership;
• the identity and contact details of Better Healthy Life;
• the total Membership price;
• applicable taxes and mandatory charges;
• the Billing Period;
• the Free Trial;
• automatic renewal conditions;
• the duration of the Membership;
• cancellation conditions;
• the statutory right of withdrawal;
• applicable technical restrictions;
• relevant functionality, compatibility, and interoperability information; and
• complaint and consumer-remedy information.

The User will have an opportunity to review the Order before submitting it.

Where an Order involves an obligation to make a payment, the checkout process will clearly indicate that submitting the Order results in a payment obligation in accordance with the selected Membership terms.

An Order becomes binding after it has been validly submitted and accepted by Better Healthy Life.

Better Healthy Life will provide confirmation of the contract electronically, normally by email and/or through the User Account.

The confirmation will contain or provide access to the contractual information required by applicable law on a durable medium where required.

IX. PRICES, CURRENCIES AND TAXES

The applicable Membership price is displayed before the Order is submitted.

The final amount payable by the Consumer, including applicable taxes and mandatory charges where required, will be disclosed before the Order is completed.

Where more than one currency is offered, the price applicable to the currency selected or displayed at checkout will apply to that transaction.

Exchange rates displayed or used by payment institutions or card issuers may differ from rates displayed on the Website where the User’s payment account operates in another currency.

Better Healthy Life may change prices for future purchases.

A price change will not retroactively change the price of a Billing Period that has already been paid.

Where the recurring price of an existing Membership is to change, Better Healthy Life will provide reasonable advance notice where required by applicable law.

The User will be able to cancel future renewal before a new recurring price takes effect.

Nothing in this Section limits rights granted under mandatory consumer law.

X. PAYMENT AND RECURRING BILLING

Payment may be made through the payment methods displayed at checkout.

By starting a recurring Membership, the User authorizes Better Healthy Life and its Payment Providers to charge the Payment Method in accordance with the selected Membership.

Monthly Membership

Following any applicable Free Trial, the first monthly Membership payment becomes due.

The Membership will then renew automatically for successive monthly Billing Periods until cancelled.

Annual Membership

Following any applicable Free Trial, the Annual Membership price becomes due for the full 12-month Membership period.

The Membership will renew automatically for a further annual period unless cancelled before the next Renewal Date.

Better Healthy Life will provide renewal reminders where required by applicable law.

Better Healthy Life does not itself need to store complete card numbers where those details are securely handled by the applicable Payment Provider.

The User is responsible for maintaining valid Payment Method information.

If a recurring payment fails, the Payment Provider may make additional lawful attempts to collect the payment.

If payment remains unsuccessful and the Membership becomes inactive, Membership access may be suspended.

XI. AUTOMATIC RENEWAL

Monthly and Annual Memberships renew automatically unless cancelled.

Automatic renewal terms will be clearly disclosed before enrollment.

Where required under applicable law, Better Healthy Life will obtain the User’s affirmative agreement to automatic renewal before recurring charges begin.

The User will be provided with a reasonable and accessible method of cancelling automatic renewal.

A User who enrolls online will be provided with an online method for cancelling future renewal.

Better Healthy Life will not intentionally make the cancellation process materially more difficult than the enrollment process.

Where applicable law requires advance renewal notices, annual reminders, price-change notices, or other recurring-subscription notices, Better Healthy Life will provide them within the legally required period.

XII. VOLUNTARY MEMBERSHIP CANCELLATION

This Section concerns ordinary voluntary cancellation of future automatic renewal.

It is separate from the statutory right of withdrawal and separate from legal remedies for defective or non-conforming digital services.

The User may cancel automatic renewal before the next Renewal Date.

The User is not required to state a reason for ordinary voluntary cancellation.

Monthly Membership

When a paid Monthly Membership is voluntarily cancelled:

• future monthly renewal stops;
• the User is not charged for a new monthly period after the current paid period;
• access normally continues until the end of the current paid monthly period; and
• ordinary voluntary cancellation does not, by itself, create a right to a pro-rata refund for unused days of the current paid period.

Annual Membership

The Annual Membership is purchased as one 12-month paid Membership period.

When an Annual Membership is voluntarily cancelled after the paid annual period has begun:

• future annual renewal stops;
• no new annual Membership charge will be made after the current paid annual period;
• access normally continues until the end of the already-paid 12-month period; and
• ordinary voluntary cancellation does not, by itself, create a right to a full or pro-rata refund for unused months of the current paid annual period.

For example, if an Annual Membership covers the period from 1 January through 31 December and the Member cancels automatic renewal on 1 May, the Membership normally remains active through the end of the paid annual period and does not renew for the following year.

The ordinary cancellation policy does not limit any statutory right of withdrawal, refund, price reduction, termination, reimbursement, or other mandatory consumer remedy.

XIII. STATUTORY RIGHT OF WITHDRAWAL

Consumers may have a statutory right to withdraw from a distance contract within the period provided by applicable consumer law.

For consumers protected by EU and Bulgarian consumer law, this period is generally 14 days from conclusion of the contract, subject to the statutory rules, conditions, and exceptions that apply to the particular contract.

A Consumer exercising a valid statutory right of withdrawal is not required to provide a reason.

Performance During the Withdrawal Period

Better Healthy Life may provide Membership access immediately after activation, including during a statutory withdrawal period.

Where applicable law requires an express request or consent before performance begins during the withdrawal period, Better Healthy Life will obtain that request or consent separately and clearly.

Where applicable law requires the Consumer to acknowledge that beginning supply of particular digital content may result in loss of the statutory right of withdrawal, such acknowledgement will be requested expressly before supply begins.

Different legal consequences may apply depending on whether the relevant contractual component constitutes digital content, a digital service, or another form of service under applicable law.

Nothing in these Terms treats acceptance of the general Terms alone as an automatic waiver of a statutory right.

Where a Consumer validly withdraws after expressly requesting that a service begin during the withdrawal period, the Consumer may be required to pay only the proportionate amount permitted by applicable law for the service actually provided before withdrawal.

Where Better Healthy Life has failed to provide legally required information about the statutory right of withdrawal, the withdrawal period may be extended as provided by applicable law.

XIV. ONLINE WITHDRAWAL FUNCTION

Where the User has a statutory right of withdrawal from a distance contract concluded through the BHL online interface, Better Healthy Life will provide an online withdrawal function in accordance with applicable law.

The function will be clearly and easily accessible during the applicable statutory withdrawal period and will use wording such as:

“Withdraw from contract here”

or another legally equivalent and unambiguous expression.

The online process will allow the Consumer to provide or confirm at least:

• the Consumer’s name;
• information identifying the relevant contract or Membership; and
• the electronic contact details to which confirmation of the withdrawal should be sent.

Before final submission, the User will be asked to confirm the withdrawal through a clear confirmation function.

After submission, Better Healthy Life will send acknowledgement of receipt on a durable medium, normally by email, without undue delay.

The acknowledgement will contain information concerning the withdrawal, including the date and time on which it was submitted.

Use of the ordinary Cancel Membership function is intended to stop future automatic renewal.

Use of the statutory Withdraw from contract function is intended to exercise a statutory withdrawal right where that right still exists.

The two functions are therefore legally distinct.

XV. MODEL WITHDRAWAL FORM

A Consumer who has a statutory right of withdrawal may use the online withdrawal function or another unequivocal statement.

The following form may also be used.

MODEL WITHDRAWAL FORM

To:

BETTER HEALTHY LIFE Ltd.
Republic of Bulgaria, 1592 Sofia, Iskar District, Druzhba Residential Complex, Block 168, Entrance A, Floor 4, Apartment 12
Email: [email protected]

I hereby give notice that I wish to withdraw from my contract for the following Better Healthy Life Membership or digital service:

Membership / Service: __________________________

Order or Subscription Number: __________________________

Date of Contract / Order: __________________________

Consumer Name: __________________________

Consumer Address: __________________________

Email associated with the Account: __________________________

Date: __________________________

Signature of Consumer, only if this form is submitted on paper:

Use of this form is not mandatory where another valid method of exercising the statutory right of withdrawal is available.

XVI. REFUNDS

Ordinary voluntary cancellation does not automatically entitle the User to a refund of an already-paid Billing Period.

Refunds will nevertheless be made where required by applicable law or where Better Healthy Life expressly approves a refund.

A User should contact Better Healthy Life promptly where:

• the same payment has been charged more than once;
• an incorrect amount has been charged;
• an unauthorized payment is alleged;
• paid Membership access was not supplied;
• the Membership service materially fails to conform to the contract; or
• another legal basis for refund exists.

Where a refund is legally due, it will be processed without undue delay and within the period required by applicable law.

Unless otherwise permitted and agreed, refunds will normally be made using the same Payment Method used for the original transaction.

Better Healthy Life will not impose a refund fee where such a fee is prohibited by applicable law.

XVII. DIGITAL CONTENT AND DIGITAL SERVICE CONFORMITY

Better Healthy Life will provide Membership Content and digital services in conformity with the applicable contract and mandatory consumer law.

The digital service should, where applicable:

• correspond to the description provided before purchase;
• provide the agreed functionality;
• remain reasonably accessible during the Membership period;
• possess the quality and performance reasonably expected for the service;
• comply with material statements made in the Membership offer;
• operate subject to clearly disclosed technical restrictions;
• provide appropriate security; and
• be updated where legally required to maintain conformity and security.

For a service supplied continuously over a Membership period, statutory conformity obligations may apply throughout that supply period.

Where the digital content or service is not supplied or does not conform to the contract, the Consumer may have statutory rights including, where applicable:

• having the service brought into conformity;
• restoration of access;
• proportionate reduction of the price;
• termination of the contract; and
• full or proportionate reimbursement.

Where the contract is validly terminated because of non-conformity, any refund will be determined in accordance with applicable law and may include amounts paid in advance for periods that would otherwise remain after termination.

These statutory remedies are separate from ordinary voluntary Membership cancellation.

XVIII. MODIFICATIONS TO THE DIGITAL SERVICE

Better Healthy Life may reasonably update or modify Membership Content or technical features in order to:

• maintain or improve the service;
• improve security;
• correct errors;
• update workout content;
• adapt the service to technical developments;
• maintain compatibility;
• comply with legal or regulatory obligations; or
• introduce new functionality.

Where applicable law regulates changes to continuously supplied digital services, a modification will be made only in accordance with those requirements.

Where a modification materially and negatively affects the Consumer’s access to or use of the service beyond what is legally considered minor, the Consumer will receive the notice and any right to terminate or other remedy required by applicable law.

XIX. DEVICE AND FAIR-USE POLICY

One individual Membership is intended for one person.

Unless a different limit is expressly included in a particular Membership:

• the Member may register up to two Devices; and
• only one concurrent full-workout stream may be active under the Membership.

A Member may use registered Devices while travelling, subject to normal security controls and technical availability.

Account credentials and Membership access may not be shared with another person.

Better Healthy Life may apply reasonable technical measures to protect Membership Content and prevent unauthorized account sharing.

As a fair-use security measure, the same full workout video may be limited to approximately 10 separate starts within a rolling 24-hour period.

Normal pause and resume actions within an existing viewing session are not intended to count as separate starts.

Legitimate Device replacement may require verification or a Device-change request.

Where unusual use indicates possible credential sharing, automated access, unauthorized copying, or other abuse, Better Healthy Life may:

• request reauthentication;
• require a password reset;
• end active sessions;
• issue a warning;
• temporarily restrict streaming; or
• take other proportionate security measures.

Repeated or material abuse may result in Membership suspension or termination in accordance with these Terms.

These controls will not be applied in a manner intended to remove mandatory Consumer rights.

XX. TECHNICAL REQUIREMENTS AND AVAILABILITY

Access to BHL requires:

• a supported web browser;
• a suitable internet connection;
• a compatible Device; and
• any other technical requirements clearly disclosed before purchase where material.

Streaming quality and performance may depend partly on the User’s Device, internet connection, browser, network, and third-party infrastructure.

Better Healthy Life aims to provide continuous and reliable service but does not guarantee that the Website will be completely uninterrupted at every moment.

Temporary interruptions may occur because of:

• maintenance;
• updates;
• security measures;
• server or network incidents;
• third-party service failures;
• emergency work; or
• circumstances outside Better Healthy Life’s reasonable control.

Nothing in this Section limits statutory rights where the availability or continuity of the Digital Service fails to meet legally required standards.

XXI. HEALTH AND FITNESS NOTICE

Better Healthy Life provides general fitness and educational content.

BHL Content is not medical advice, diagnosis, treatment, physiotherapy, rehabilitation, or individualized medical care.

The User is responsible for assessing whether an exercise or workout is suitable for the User’s individual circumstances.

Where appropriate, the User should obtain advice from a qualified healthcare professional before beginning or materially changing an exercise program, particularly where the User:

• has a known medical condition;
• has an injury;
• is pregnant;
• is recovering from surgery;
• takes medication affecting exercise;
• has cardiovascular concerns; or
• otherwise has reason to question the safety of exercise.

Users should exercise within their own ability and in a safe environment.

A User should stop exercising and seek appropriate assistance if experiencing concerning symptoms such as chest pain, faintness, severe dizziness, severe pain, or unusual difficulty breathing.

Physical exercise inherently involves some risk of injury.

Better Healthy Life does not guarantee a particular fitness, health, weight-loss, appearance, or performance result.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

XXII. INTELLECTUAL PROPERTY

The Website and Membership Content, including workout videos, exercises, programs, articles, photographs, graphics, logos, designs, text, and other materials, are owned by or lawfully licensed to Better Healthy Life unless expressly stated otherwise.

During an active Membership, the Member receives a limited, personal, non-exclusive, non-transferable, and revocable right to access Membership Content for personal and non-commercial use.

Except where permitted by law, the User must not:

• copy protected Membership Content;
• reproduce it;
• redistribute it;
• publicly broadcast it;
• resell it;
• sublicense it;
• provide it to another person;
• record or systematically capture protected streams;
• remove copyright notices;
• circumvent access-control measures;
• bypass streaming protections; or
• use automated means to extract Membership Content.

Unauthorized use may result in suspension or termination and may give rise to civil and, where applicable, criminal liability.

XXIII. PROHIBITED CONDUCT

Users must not:

• attempt unauthorized access to the Website or another Account;
• interfere with Website security;
• introduce malicious software;
• carry out denial-of-service or similar attacks;
• circumvent payment controls;
• circumvent Membership access controls;
• submit fraudulent payment information;
• impersonate another person;
• use the service unlawfully;
• use an Account primarily for another person’s benefit;
• commercially exploit Membership Content; or
• engage in activity that materially damages the Platform or the rights of other Users.

XXIV. SUSPENSION AND TERMINATION BY BETTER HEALTHY LIFE

Better Healthy Life may suspend or terminate access where there is a legitimate and proportionate reason, including:

• material violation of these Terms;
• fraud;
• unauthorized account sharing;
• persistent failure of payment;
• unauthorized copying or redistribution;
• circumvention of technical protection;
• material abuse of the Device or fair-use policy;
• serious security risk; or
• circumstances where suspension or termination is required by law.

Where appropriate, Better Healthy Life may issue a warning and provide an opportunity to remedy the issue before permanent termination.

Immediate temporary suspension may be used where reasonably necessary to protect Users, the Platform, payment systems, security, or intellectual property.

Better Healthy Life will not use this Section to deprive Consumers of mandatory statutory rights.

If Better Healthy Life permanently ceases to provide an already-paid service before the end of the contracted period, the Member retains any refund, termination, price-reduction, or other remedy required by applicable law.

XXV. PRIVACY AND PERSONAL DATA

Personal data is processed in accordance with applicable data-protection law and the Better Healthy Life Privacy Policy.

Depending on the purpose, processing may be based on:

• performance of the Membership contract;
• steps requested before entering into a contract;
• compliance with legal obligations;
• legitimate interests where legally available; or
• consent where consent is the appropriate lawful basis.

Acceptance of these Terms does not constitute blanket consent to all personal-data processing.

Where consent is legally required, it will be obtained separately where appropriate.

Users should consult the Privacy Policy for information regarding:

• categories of personal data;
• processing purposes;
• legal bases;
• recipients and processors;
• international transfers where applicable;
• retention periods;
• User rights; and
• how to contact Better Healthy Life regarding privacy matters.

Consumers in the EU may also have the right to lodge a complaint with their competent data-protection supervisory authority.

In Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

XXVI. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies.

Cookies that are strictly necessary for the operation, security, account management, checkout, or provision of requested Website functions may be used as permitted by law.

Where prior consent is legally required for non-essential cookies or technologies, such technologies will be used only in accordance with the applicable consent requirements.

Further details are provided in the BHL Cookie Policy and Privacy Policy.

XXVII. ELECTRONIC COMMUNICATIONS

The User agrees that contractual and account-related communications may be sent electronically where permitted by law.

Such communications may include:

• account confirmations;
• Order confirmations;
• Membership information;
• payment receipts;
• renewal notices;
• price-change notices;
• security notices;
• withdrawal confirmations;
• cancellation confirmations; and
• legally required contractual information.

Where applicable law requires information to be supplied on a durable medium, Better Healthy Life will use a method meeting that requirement, such as email or another legally suitable format.

Marketing communications are governed separately and will be sent only where permitted by applicable law.

XXVIII. COMPLAINTS

Users may submit complaints concerning:

• Membership access;
• payments;
• Digital Service conformity;
• technical problems;
• refunds;
• Account issues; or
• other contractual matters.

Complaints may be sent to:

[email protected]

or to:

BETTER HEALTHY LIFE Ltd.
Republic of Bulgaria, 1592 Sofia, Iskar District, Druzhba Residential Complex, Block 168, Entrance A, Floor 4, Apartment 12

Better Healthy Life will examine complaints in good faith and respond within the period required by applicable law.

XXIX. CONSUMER AUTHORITIES AND ALTERNATIVE DISPUTE RESOLUTION

Consumers may contact the competent consumer-protection authority where applicable.

For Bulgaria:

Commission for Consumer Protection (KZP)
1 Vrabcha Street, Floors 3–5
1000 Sofia
Bulgaria

Telephone: +359 2 933 0565
Email: [email protected]

Consumers may also have access to an applicable alternative dispute-resolution body in accordance with national and EU law.

Where Better Healthy Life is required to participate in, or commits to use, a particular alternative dispute-resolution procedure, the relevant information will be provided in accordance with applicable law.

Where a direct complaint cannot be resolved, Better Healthy Life will provide any additional ADR information required by applicable law.

The former EU Online Dispute Resolution platform should not be treated as the applicable current dispute mechanism where the underlying EU ODR framework is no longer in force.

XXX. INTERNATIONAL CONSUMERS

Better Healthy Life is established in the Republic of Bulgaria but the Website may be accessible to Users in other countries.

Where mandatory consumer law applicable to a Consumer provides protections that cannot lawfully be excluded by contract, those protections continue to apply.

Nothing in these Terms is intended to waive mandatory consumer rights based solely on the Consumer’s country, state, province, or habitual residence where such a waiver is prohibited.

For automatic-renewal Memberships offered to Consumers in jurisdictions with additional subscription laws, Better Healthy Life will apply additional disclosures, renewal notices, cancellation methods, or other safeguards where legally required.

XXXI. APPLICABLE LAW AND JURISDICTION

These Terms and the contractual relationship with Better Healthy Life are governed by the laws of the Republic of Bulgaria, subject to mandatory applicable consumer-protection rules.

For Consumers, this choice of law does not deprive the Consumer of mandatory protections that cannot be excluded under the law otherwise applicable to the Consumer.

Nothing in these Terms requires a Consumer to waive a mandatory right to bring proceedings before a court having jurisdiction under applicable consumer law.

Where a dispute cannot be resolved amicably or through an applicable alternative dispute-resolution procedure, it may be submitted to a competent court determined under applicable law.

XXXII. CHANGES TO THESE TERMS

Better Healthy Life may update these Terms where reasonably necessary because of:

• changes in law or regulation;
• changes in Membership functionality;
• security requirements;
• technical developments;
• Payment Provider requirements;
• changes in services; or
• other legitimate operational reasons.

Changes will not retroactively remove mandatory rights that have already arisen.

Where a material change affects an ongoing paid Membership, Better Healthy Life will provide reasonable advance notice where required by law.

Where applicable digital-service law gives a Consumer the right to terminate because a modification materially and negatively affects use or access, that statutory right remains unaffected.

XXXIII. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be applied or limited to the maximum extent permitted by law.

The remaining provisions will continue to apply.

XXXIV. NO WAIVER

Failure by Better Healthy Life to enforce a contractual right on one occasion does not automatically constitute a waiver of that right on another occasion.

This provision does not affect mandatory Consumer rights.

XXXV. ENTIRE CONTRACTUAL FRAMEWORK

The contractual framework may include:

• these Terms and Conditions;
• the selected Membership offer;
• the information displayed at checkout;
• the Order confirmation;
• applicable Privacy and Cookie Policies; and
• other terms expressly incorporated into the contract.

If a mandatory provision of applicable consumer law conflicts with these Terms, the mandatory legal provision prevails.

XXXVI. CONTACT

For questions regarding Memberships, payments, cancellation, statutory withdrawal, Account access, complaints, or these Terms:

BETTER HEALTHY LIFE Ltd.

UIC: 207335971

Republic of Bulgaria
1592 Sofia
Iskar District
Druzhba Residential Complex
Block 168
Entrance A
Floor 4
Apartment 12

Email: [email protected]

Telephone: +359 888 889 164

Effective date: 15 October 2026